Having trouble?
Login Troubleshooting
Login issues on bd894 can sometimes occur due to network problems, an incorrect password, or a locked account. In most cases, the fix is straightforward.
Forgot Password
Click "Forgot your password?" on the login page. A reset code will be sent to your registered mobile number or email.
Account Temporarily Locked
5 consecutive wrong password attempts will lock your account for 15 minutes. Wait it out or contact support.
Not Receiving OTP
A weak network may delay your OTP. Wait 60 seconds and try again.
Page Not Loading
Clear your browser cache or try a different browser. Switch off mobile data and try again on WiFi.